bmy88 Privacy Policy

bmy88 collects various types of personal information to provide, maintain, and improve our services. The information we collect falls into the following categories:

Account Registration Information:

• Full name (as it appears on your government-issued ID)
• Date of birth (to verify you are 21 years of age or older)
• Email address
• Mobile phone number
• Username and password (encrypted)
• Residential address
• Preferred currency (PHP)

Identity Verification (KYC) Information:

• Government-issued identification documents (Philippine passport, driver's license, UMID, SSS ID, or other valid ID)
• Proof of address documents (utility bills, bank statements, government correspondence)
• Selfie photographs for identity verification purposes
• Biometric data where required by PAGCOR regulations

Financial Information:

• Payment method details (GCash account, PayMaya account, bank account numbers for BPI, BDO, Metrobank)
• Transaction history (deposits, withdrawals, wagers, winnings)
• Account balance and bonus balances
• Payment verification documents

Usage and Technical Information:

• IP address and geolocation data
• Device information (device type, operating system, browser type and version)
• Gameplay data (games played, bet amounts, session duration, game outcomes)
• Website navigation patterns and clickstream data
• Cookies and similar tracking technologies (see Section 8)
• Customer support communications and chat logs

Marketing and Communication Preferences:

• Email subscription preferences
• SMS notification preferences
• Promotional offer participation history

bmy88 uses the personal information we collect for the following purposes:

Account Management and Service Provision:

• To create, maintain, and manage your bmy88 Account
• To verify your identity and age (21+ requirement)
• To process deposits, withdrawals, and other financial transactions
• To provide access to casino games, slots, bingo, color prediction, and other gaming services
• To track gameplay, calculate winnings, and manage account balances
• To administer bonuses, promotions, and loyalty programs

Legal and Regulatory Compliance:

• To comply with PAGCOR licensing requirements and Philippine gaming regulations
• To fulfill Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations
• To prevent fraud, money laundering, and other illegal activities
• To respond to legal requests from law enforcement or regulatory authorities
• To enforce our Terms & Conditions and other policies

Customer Support and Communication:

• To respond to your inquiries, complaints, and support requests
• To send transactional notifications (deposit confirmations, withdrawal updates, account alerts)
• To provide customer service via live chat, email, and phone
• To notify you of changes to our services, policies, or terms

Marketing and Personalization (with your consent):

• To send promotional offers, bonuses, and marketing communications via email or SMS
• To personalize your gaming experience based on your preferences and gameplay history
• To recommend games and features that may interest you
• To conduct surveys and gather feedback to improve our services

Security and Fraud Prevention:

• To detect and prevent fraudulent transactions and account abuse
• To monitor for suspicious activity, collusion, and cheating
• To protect the security and integrity of the bmy88 platform
• To investigate and resolve disputes

Analytics and Service Improvement:

• To analyze usage patterns and improve platform performance
• To conduct research and develop new features and services
• To generate aggregated, anonymized statistics for business intelligence

Under the Data Privacy Act of 2012, bmy88 processes your personal information based on the following legal grounds:

• Consent: You have given explicit consent for us to process your personal data for specific purposes, such as marketing communications and personalized recommendations.
• Contractual Necessity: Processing is necessary to fulfill our contractual obligations to you under the Terms & Conditions, including account management, transaction processing, and service delivery.
• Legal Obligation: Processing is required to comply with Philippine laws and regulations, including PAGCOR licensing requirements, KYC/AML obligations, and tax reporting.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security monitoring, service improvement, and business analytics, provided these interests do not override your fundamental rights and freedoms.

Where we rely on consent as the legal basis, you have the right to withdraw your consent at any time by contacting our Data Protection Officer (see Section 13).

bmy88 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients under strict confidentiality and data protection obligations:

Service Providers and Business Partners:

• Payment processors (GCash, PayMaya, BPI, BDO, Metrobank) to facilitate deposits and withdrawals
• Identity verification and KYC service providers
• Game providers and software suppliers
• Cloud hosting and IT infrastructure providers
• Customer support and live chat service providers
• Marketing and communication platforms (for email and SMS delivery)
• Analytics and data processing services

Regulatory and Legal Authorities:

• PAGCOR and other Philippine gaming regulators
• Law enforcement agencies and government authorities when required by law
• Courts and legal advisors in connection with legal proceedings
• Tax authorities for tax reporting and compliance purposes

Corporate Transactions:

• In the event of a merger, acquisition, sale of assets, or corporate restructuring, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this Policy.

Fraud Prevention and Security:

• Fraud detection and prevention services
• Security monitoring and threat intelligence providers
• Other online gaming operators to prevent multi-account abuse and collusion (limited to necessary identifiers only)

bmy88 takes the security of your personal information seriously and has implemented industry-standard technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction:

• Encryption: All data transmitted between your device and our servers is protected using 256-bit SSL/TLS encryption. Sensitive data stored in our databases is encrypted at rest.
• Access Controls: Access to personal information is restricted to authorized personnel only, based on the principle of least privilege. All employees and contractors with access to personal data are bound by confidentiality obligations.
• Secure Infrastructure: Our servers and databases are hosted in secure, certified data centers with physical security controls, redundant systems, and regular backups.
• Firewalls and Intrusion Detection: We employ advanced firewalls, intrusion detection systems, and security monitoring to protect against cyber threats.
• Regular Security Audits: We conduct regular security assessments, vulnerability scans, and penetration testing to identify and address potential security risks.
• Secure Payment Processing: All payment transactions are processed through PCI-DSS compliant payment gateways. bmy88 does not store full credit card numbers or CVV codes.
• Account Security: We encourage users to enable two-factor authentication (2FA) and to use strong, unique passwords. We monitor accounts for suspicious activity and will notify you of any unusual login attempts.

While we implement robust security measures, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

bmy88 retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations:

• Active Accounts: Personal information associated with active accounts is retained for the duration of your relationship with bmy88.
• Closed Accounts: After you close your account, we retain certain personal information for a period of seven (7) years to comply with PAGCOR record-keeping requirements, tax obligations, and to resolve disputes or enforce our Terms & Conditions.
• Transaction Records: Financial transaction records, including deposits, withdrawals, and gameplay history, are retained for seven (7) years in accordance with Philippine anti-money laundering regulations.
• KYC Documents: Identity verification documents are retained for seven (7) years after account closure to comply with regulatory requirements.
• Marketing Data: If you have consented to receive marketing communications, we retain your contact information and preferences until you withdraw consent or your account is closed, after which we will retain only the minimum information necessary to honor your opt-out request.
• Inactive Accounts: Accounts that have been inactive for twelve (12) consecutive months may be closed, and personal information will be retained in accordance with the retention periods outlined above.

After the applicable retention period expires, personal information is securely deleted or anonymized so that it can no longer be associated with you.

Under the Data Privacy Act of 2012, you have the following rights regarding your personal information:

• Right to Access: You have the right to request a copy of the personal information we hold about you. You can access most of your account information directly through your bmy88 Account settings.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information. You can update most of your account details directly in your Account settings.
• Right to Erasure (Right to be Forgotten): You have the right to request deletion of your personal information, subject to legal and regulatory retention requirements. Note that we may be required to retain certain information for compliance purposes even after you request deletion.
• Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting customer support.
• Right to Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another service provider where technically feasible.
• Right to Withdraw Consent: Where we process your personal information based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the contact details provided in Section 13. We will respond to your request within thirty (30) days, or as otherwise required by law. We may request additional information to verify your identity before processing your request.

bmy88 uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and deliver personalized content. A cookie is a small text file stored on your device that allows us to recognize you on subsequent visits.

Types of Cookies We Use:

• Essential Cookies: These cookies are necessary for the operation of the bmy88 platform. They enable core functionality such as account login, session management, and security features. These cookies cannot be disabled.
• Performance Cookies: These cookies collect information about how you use our platform, such as which pages you visit most often and whether you encounter error messages. This data helps us improve platform performance and user experience.
• Functionality Cookies: These cookies allow the platform to remember your preferences (such as language, currency, and game favorites) to provide a more personalized experience.
• Targeting/Advertising Cookies: These cookies are used to deliver relevant promotional content and to measure the effectiveness of our marketing campaigns. They may track your browsing activity across different websites.

Managing Cookies:

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to alert you when a cookie is being sent. However, if you disable cookies, some features of the bmy88 platform may not function properly, and your user experience may be degraded.

Third-Party Cookies:

Some cookies on the bmy88 platform are set by third-party service providers, such as analytics platforms and payment processors. These third parties have their own privacy policies governing the use of cookies and tracking technologies.

The bmy88 platform may contain links to third-party websites, services, or applications, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank) and game providers. bmy88 is not responsible for the privacy practices or content of these third-party services.

When you interact with a third-party service through the bmy88 platform, you may be providing information directly to that third party. We encourage you to review the privacy policies of any third-party services you access through our platform.

bmy88 carefully selects third-party partners and requires them to maintain appropriate data protection standards. However, once you leave the bmy88 platform or interact with a third-party service, this Privacy Policy no longer applies, and you are subject to the third party's privacy policy.

bmy88 primarily operates within the Philippines and stores personal information on servers located in the Philippines or in secure data centers within the Asia-Pacific region. However, some of our service providers and business partners may be located outside the Philippines, which may result in your personal information being transferred to, stored in, or processed in other countries.

When we transfer personal information outside the Philippines, we ensure that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and applicable international data protection standards. These safeguards may include:

• Standard contractual clauses approved by the National Privacy Commission
• Transfers to countries recognized as providing adequate data protection
• Binding corporate rules for intra-group transfers
• Your explicit consent for specific transfers

If you have questions about international data transfers or the safeguards we have in place, please contact our Data Protection Officer (see Section 13).

If we become aware that we have inadvertently collected personal information from a person under 21 years of age, we will take immediate steps to delete that information from our systems and close the associated account. All funds in the account will be returned to the verified account holder or legal guardian, as appropriate.

If you are a parent or guardian and believe that your child under the age of 21 has provided personal information to bmy88, please contact us immediately at the details provided in Section 13. We take underage gambling prevention seriously and cooperate fully with parents, guardians, and authorities to protect minors.

bmy88 employs age verification measures during account registration and may request identity documents to confirm that all users meet the minimum age requirement. We also monitor gameplay patterns and account activity for signs of underage access.

bmy88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes to this Privacy Policy, we will notify you through one or more of the following methods:

• Email notification to the email address associated with your account
• Prominent notice on the bmy88 platform homepage
• In-app notification when you log in to your account
• SMS notification to your registered mobile number (for significant changes)

We will provide reasonable advance notice before any material changes take effect, giving you the opportunity to review the updated Privacy Policy. The "Last Updated" date at the top of this Privacy Policy indicates when the most recent changes were made.

Your continued use of the bmy88 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you must stop using the platform and close your account. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact our Data Protection Officer (DPO) through the following channels:

• Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 through the bmy88 platform (select "Privacy & Data Protection" as your inquiry topic)
• Response Time: We aim to respond to all privacy-related inquiries within thirty (30) days, or as otherwise required by the Data Privacy Act of 2012.

When contacting us about privacy matters, please include your full name, registered email address, and a detailed description of your request or concern. For security purposes, we may request additional information to verify your identity before processing certain requests.

National Privacy Commission (NPC):

If you believe that bmy88 has not adequately addressed your privacy concerns, you have the right to lodge a complaint with the National Privacy Commission of the Philippines:

• Website: www.privacy.gov.ph
• Email: [email protected]
• Address: 5th Floor, Philippine International Convention Center, Vicente Sotto Street, Pasay City, Metro Manila, Philippines